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Return, Refund & Cancellation Policy

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1. Returns

As we sell food products, returns are accepted within a 7-day window from delivery only for items that arrive damaged, defective, or incorrect. Please share a photo of the issue when raising a request.

2. Refunds

Approved refunds are processed to the original payment method within 7-day window from delivery, refund in 5–7 business days.

3. Cancellation

Orders can be cancelled before dispatch only. Once an order has been dispatched, it can no longer be cancelled but may qualify for a return if eligible.

4. Non-Returnable Items

For hygiene and food-safety reasons, opened or used products are not eligible for return unless defective.

5. How to Raise a Request

Email support@thehonestcrop.in or WhatsApp +91 98765 43210 with your order details within the eligible window.

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